NHTSA Complaint #10689497 — 2011 VOLKSWAGEN JETTA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10689497
Vehicle	2011 VOLKSWAGEN JETTA
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 19, 2015
Date Filed	February 19, 2015
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

4:45 AM AT 45 MPH, THE ENGINE SPUTTERED THEN TWO DASH LIGHTS SHOWED UP, I PULLED OVER TO CHECK WHAT THEY MEANT. ONE SAID PRE GLOW BEFORE START UP; IF FLASHING MALFUNCTION IN THE DIESEL ENGINE, THE OTHER WAS THE ENGINE MALFUNCTION WHICH SAID EMISSION MALFUNCTION. I HAD THE VEHICLE TOWED TO LOCAL GARAGE THEY DETERMINED IT WAS A FUEL PUMP ISSUE AND SHOWED ME ALL THE METAL SHAVINGS IN THE FUEL METERING VALVE. THEY TOLD ME TO TAKE IT TO VW AS THERE ARE MANY BULLETINS ON THE PROBLEM. *TR

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