NHTSA Complaint #10689461 — 2014 TOYOTA PRIUS

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10689461
Vehicle	2014 TOYOTA PRIUS
Component	VISIBILITY/WIPER
Date of Incident	February 8, 2015
Date Filed	February 19, 2015
Mileage	15,680 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I CLOSED THE TRUNK DOOR, AND THE BACK LIGHT GLASS (REAR WINDOW) COMPLETELY SHATTERED. WHEN THIS OCCURRED, THE GLASS WAS NOT CRACKED AND WE WERE NOT IN EXTREME TEMPERATURES (IT WAS ABOUT 65 DEGREES). I TOOK IT TO THE TOYOTA DEALERSHIP, AND THE SERVICE GUY SAID IT'S "IMPOSSIBLE" FOR THE GLASS TO BREAK AS IT DID. IT'S OBVIOUSLY NOT IMPOSSIBLE IF IT CAN HAPPEN WITH NORMAL CLOSING OF THE TRUNK DOOR. VEHICLE WAS PURCHASED NEW LESS THAN A YEAR AGO. *TR

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