NHTSA Complaint #10684246 — 2003 FORD EXPEDITION ELECTRICAL SYSTEM

Complaint Details

ODI Number	10684246
Vehicle	2003 FORD EXPEDITION
Component	ELECTRICAL SYSTEM
Date of Incident	February 13, 2014
Date Filed	February 19, 2015
Mileage	60,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

ON FEB 13, 14 THE DOOR LOCKS ON THE RIGHT HAND SIDE OF THE EXPEDITION FAILED TO LOCK WHEN THE CAR WAS PLACED INTO MOTION - WHICH MADE THE CAR VENERABLE TO ENTRY OR EXIT WITH OR WITHOUT STOPPING. TOOK THE CAR TO THE DEALER, WE WERE TOLD NEEDED TO REPLACE BOTH RIGHT SIDE DOOR LOCKS BECAUSE THEY ARE A MATCHED SET - COST $500. TWO WEEKS A GO THE SAME THING HAS HAPPENED TO THE LEFT SIDE OF THE CAR HAVE AN APPOINTMENT FOR MONDAY FEB 23 TO INVESTIGATE THE DOOR LOCKING PROBLEM. TWO SETS OF LOCKS FAILING (RIGHTHAND SIDE & LEFTHAND SIDES) WITHIN A YEAR SHOULD BE INVESTIGATED FOR DEFECTIVE PARTS AND POSSIBLE INJURY IF SOMEONE WERE TO OPEN THE DOOR WHILE THE CAR WAS IN MOTION. *TR

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