NHTSA Complaint #10683863 — 2014 LEXUS ES350

STEERING issue reported to NHTSA

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Crash Vehicle Towed

Complaint Details

ODI Number 10683863
Vehicle 2014 LEXUS ES350
Component STEERING
Date of Incident
Date Filed
Mileage 3,500 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State NY

Consumer Description

TL* THE CONTACT OWNS A 2014 LEXUS ES350. WHILE MAKING A U TURN AT APPROXIMATELY 5 MPH, THE RPMS INCREASED, THE STEERING WHEEL SEIZED, AND THE BRAKE PEDAL FAILED TO SLOW THE VEHICLE DOWN WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A FENCE AND A TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. UPDATED 03/30/15*LJ UPDATED 9/22/2017*CN

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