NHTSA Complaint #10683862 — 2012 CHRYSLER 200 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10683862
Vehicle	2012 CHRYSLER 200
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	February 17, 2015
Date Filed	February 17, 2015
Mileage	93,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

2012 CHRYSLER 200 HEATER ISSUE. VEHICLE WILL NOT WARM ON PASSENGER SIDE PREVENTING DEFOGGER TO REDUCE ICE OR SNOW FROM WINDSHIELD. THE VEHICLE WAS TAKEN TO CHRYSLER DEALERSHIP AND AFTER SEVERAL ATTEMPTS TO REMOVE SLUDGE FROM THE RADIATOR AND HEATER CORE THE HEATER STILL WILL NOT MAINTAIN HEAT TO THE PASSENGER SIDE WHICH IS A SAFETY ISSUE IN KEEPING THE WINDSHIELD CLEAR OF ICE OR SNOW. DEALERSHIP INDICATED THAT HEATER CORE, RADIATOR AND COOLANT RESERVOIR WILL ALL NEED TO BE REPLACED. IN READING VARIOUS FORMS ITS KNOWN THAT CHRYSLER USES SOME TYPE OF CHEMICAL TO PLUG ANY PIN HOLES IN THE RADIATOR AND THIS PRODUCT IS CAUSING A SLUDGE IN THE SYSTEM AND CREATING THE PROBLEM. CHRYSLER WILL NOT OR INDICATED AFTER CALLING, THEY WILL NOT PAY THE $1700 COST OF THE REPAIRS THAT WERE CREATED DURING MANUFACTURING. *TR

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