NHTSA Complaint #10683789 — 2004 BMW 745I

LOSS OF ACCELERATION WHILE DRIVING THE CAR. HAPPENS WHEN YOU ACCELERATE QUICKLY SPECIALLY WHILE CHANGING THE LANE. WHEN THIS HAPPENS, THE INSTRUMENT PANEL GOES DARK, THEN I NEED TO PULL OVER SHUT THE CAR AND RESTART. WHEN THE MECHANIC DIAGNOSED IT, BASED ON THE DTC CODE, HE FIRST RECOMMENDED CHANGING THE BATTERY, WHICH I DID. THE PROBLEM REMAINED THE SAME, AND BASED ON THE DTC CODE CHANGED THE ALTERNATOR. AND THE PROBLEM IS STILL THERE. BMW REFUSES TO PAY FOR THE REPAIR, THEY SAY THAT THIS CAN HAPPEN DUE TO THE AGE OF THE CAR. I DON'T EXPECT THAT A BMW TRANSMISSION SHOULD GO BAD UNDER 73K MILES, EVEN IF THE CAR IS 10+ YEARS OLD. THE CAR HAS NEVER BEEN DRIVEN IN SNOW/ICE, STAYS IN GARAGE FROM OCT - APRIL. IT'S UNFORTUNATE THAT BMW REFUSES TO ASSIST WITH. HAVE BEEN READING VARIOUS FORUMS THAT A LOT OF PEOPLE HAVING THIS ISSUE WHEN THE TRANSMISSION FAILSAFE MESSAGE COMES. I WOULD LIKE BMW TO STEP UP AND TAKE THE OWNERSHIP OF GETTING THIS ISSUE FIXED. *TR