NHTSA Complaint #10683642 — 2013 CHEVROLET TAHOE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10683642
Vehicle 2013 CHEVROLET TAHOE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 36,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

OVER A PERIOD OF 2 WEEKS, ABOUT 4 TIMES, WHILE DRIVING IN TRAFFIC INCLUDING FREEWAY. A SUDDEN LOST OF ALL POWER, DASH GOES BLANK WHILE DOOR LOCKS LOCK AND UNLOCK, IN A BLINKING SEQUENCE. THIS HAPPENS IN A TIME PERIOD UP TO 10 SECONDS, THEN THE CAR CONTINUES DRIVING WITH NO PROBLEMS OR INDICATOR WARNING LIGHTS. TOOK TO DEALER THEY TEST DROVE AND PUT ON COMPUTER, AND NOTHING HAPPENED. LEFT IT THERE 2 WEEKS NO RESULTS. IN BLOGS THERE ARE SUGGESTIONS THAT WHEN THIS HAPPENS TO OTHERS, THAT IT IS POSSIBLE THAT COMPUTER RESETS ITSELF AND WIPES MEMORY CLEAN, BECAUSE OF POWER LOSS. THEY TO TAKE TO MECHANIC NOTHING SHOWS UP. THIS IS SIMILAR SYMPTOMS REPORTED ON RECALL #14515, BUT MY CAR IS 1 YEAR OLDER. IT INVOLVES THE CHASSIS COMPUTER. MY QUESTION HERE IS IF THE COMPUTER IS DIFFERENT FROM MY MAKE AND MODEL. THIS IS A SERIOUS PROBLEM 2 OF THE 4 TIMES THIS HAPPENED I WAS PULLING ON TO FREEWAY OR CHANGING LANES LOSING POWER. MY DAUGHTER DRIVES THIS CAR WITH HER 2 TWINS IN BACK SEAT. I HAVE NOW EXHAUSTED ALL I CAN FOR A REMEDY WITH GM, THE DEALER WHO CAN NOT DETECT ANY PROBLEM. STARTED A CASE FILE WITH GM # [XXX]. NO REMEDY OR RESOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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