NHTSA Complaint #10683525 — 2011 NISSAN JUKE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10683525
Vehicle	2011 NISSAN JUKE
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2015
Date Filed	February 15, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

MY RADIO CONTROL STOPPED WORKING. WHEN TRYING TO RAISE OR LOWER THE VOLUME, THE RADIO DIAL SIMPLY MUTES THE RADIO. THE STEERING WHEEL CONTROLS ARE STILL WORKING. DEALER INFORMED ME THAT THEY WOULD NEED TO REPLACE THE RADIO WITH A REFURB AND IT WOULD COST ABOUT $400-$500. THIS CAR IS 5 YEARS OLD, THE RADIO DIAL SHOULD NOT STOP WORKING WITHIN THAT TIME. NO OTHER OPTION WAS MADE AVAILABLE TO ME. *TR

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