NHTSA Complaint #10683501 — 2000 HONDA ACCORD
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 10683501 |
| Vehicle | 2000 HONDA ACCORD |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 123,859 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
ROUTINE MAINTENANCE REVEALED SHOCKING FINDING: THE R/F CORNER OF SUBFRAME IS RUSTED THROUGH AND BREAKING. DEALER ADVISES IT SHOULD BE REPLACED ASAP AND THAT THE CAR IS DANGEROUS AND SHOULD NOT BE DRIVEN. OBVIOUSLY IT MAKES NO SENSE TO SPEND THE $2,500+TAX THAT THE DEALER PROPOSES, AS THE CAR IS BARELY WORTH THAT MUCH. THIS IS A DESIGN FLAW IN 1998-2002 HONDAS AS THE AIR CONDITIONER DRIPS RIGHT ONTO THIS PART OF THE SUBFRAME. THE INCONTROVERTIBLE EVIDENCE IS THE DOZENS OF OTHER COMPLAINTS FOR SUBFRAME RUST FILED HERE WITH THE NHTSA AND ELSEWHERE - ALL ON THE PASSENGER SIDE - AS WELL AS THE FACT THAT HONDA CHANGED THE DESIGN ON THE 2003 MODELS. I DON'T KNOW WHY THE NHTSA IS WAITING TO FORCE A RECALL?? WHAT IF I HADN'T GOTTEN THE MAINTENANCE FOR ANOTHER FEW MONTHS?? WHAT COULD HAVE POTENTIALLY HAPPENED?? COULD I HAVE LOST CONTROL OF THE CAR AS THE BOTTOM PARTIALLY FELL OUT?? THIS IS A SERIOUS INJURY, IF NOT DEATH, WAITING TO HAPPEN! WHAT ARE YOU WAITING FOR!??? AS FOR HONDA, I WILL NEVER BUY ANOTHER HONDA AGAIN. THEY OFFERED MINIMAL GOODWILL ASSISTANCE, AND, THROUGH THE DEALER, BASICALLY SAID, IT'S AN OLD CAR, PARTS FAIL. DISGUSTING THE CALLOUSNESS AND DISREGARD FOR CUSTOMER LOYALTY. THIS CAR IS SUPPOSED TO BE WORTH APPROX $2,500 RESALE VALUE GIVEN ITS MILEAGE AND CONDITION OTHERWISE. NOW IT'S A HEAP OF METAL. HONDA, I'LL TAKE MY HARD-EARNED MONEY TO YOUR COMPETITORS. *TR
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