NHTSA Complaint #10683023 — 2006 BUICK LACROSSE

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS SHORTED INTERMITTENTLY FOR THE LOW BEAMS AND THE CONTACT HAD TO APPLY THE HIGH BEAMS AS AN INTERIM REPAIR. AS THE FAILURE PROGRESSED, THE LOW BEAMS WOULD ILLUMINATE AND THEN SHORTED WITH NO WARNING. MONTHS LATER, THE LOW BEAMS FAILED TO WORK ENTIRELY. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER WHO STATED THAT THE PART WAS NOT AVAILABLE TO REPAIR ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE CONTACT WAS ALSO WAITING FOR THE PART TO BECOME AVAILABLE TO PERFORM THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME TO SCHEDULE THE TWO RECALL REPAIRS. THE FAILURE MILEAGE WAS UNAVAILABLE.