NHTSA Complaint #10682887 — 2000 VOLKSWAGEN JETTA

SEATS issue reported to NHTSA

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Fire 1 Injury

Complaint Details

ODI Number	10682887
Vehicle	2000 VOLKSWAGEN JETTA
Component	SEATS
Date of Incident	February 10, 2015
Date Filed	February 12, 2015
Mileage	297,000 miles
Crash	No
Fire	Yes
Injuries	1
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I OWN A 2000 VW JETTA. MY SON AND I WERE HEADING HOME AFTER A COLLEGE VISIT, HE TURNED ON HIS SEAT HEATER AND BEGAN TO NAP. 20 MINUTES LATER, HE POPPED UP RUBBING HIS SHOULDER, THE SEAT HEATER CAUSED THE SEAT TO CATCH FIRE AND BURNED A PORTION OF THE SEAT, HIS SHIRT AND SHOULDER. I CALLED THE DEALER AND WAS TOLD THEY'VE NEVER HEARD OF THAT ISSUE AND THAT THERE HAS NEVER BEEN A RECALL FOR SUCH AN ISSUE. I THEN DID AN INTERNET SEARCH AND FOUND WHERE IT'S A VERY COMMON ISSUE. *TR

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