NHTSA Complaint #10682431 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10682431
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	February 9, 2015
Date Filed	February 10, 2015
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

WHEN BACKING OUT OF THE DRIVE WAY ATTEMPTED TO TURN AND STEERING WAS VERY DIFFICULT AND STEERING ASSIST FAULT WAS DISPLAYED ON THE INSTRUMENT CLUSTER. I WAS ABLE TO GET THE CAR BACK IN THE GARAGE AND TURNED THE CAR OFF. ABOUT TWO HOURS LATER MY HUSBAND CAME HOME FROM WORK AND LOOKED AT THE FUSES, DIDN'T FIND ANYTHING WRONG. HE STARTED THE CAR AND THE ERROR WAS GONE. I USED THIS CAR TO GET MYSELF AND MY CHILDREN AROUND TOWN. I DO NOT TRUST THIS CAR TO GET US TO OUR DESTINATION SAFELY WITH THIS TYPE OF AN ERROR BEING ERRATIC. WE JUST BOUGHT THIS CAR, HOW CAN IT BE HAVING SUCH MAJOR PROBLEMS AT SUCH LOW MILEAGE? *TR

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