NHTSA Complaint #10682404 — 2012 CHEVROLET SONIC

A FEW MONTHS AFTER PURCHASING MY 2012 CHEVY SONIC, I'VE NOTICED A DECEASE IN POWER AND HESITATION IN ITS AUTOMATIC SHIFTING BETWEEN GEARS. I'VE TAKEN IT IN SEVERAL TIMES WITH THE SAME ISSUE, AND EACH TIME THE SERVICE TECHS (EVEN THE SERVICE MANAGER) HAS TOLD ME AND EXPLAINED THAT IT IS BEHAVING "NORMAL" AND "TO DESIGN". IF IT WERE "NORMAL" WHY HADN'T IT DONE THAT DRIVING RIGHT OFF THE LOT??? AND WHY IS IT, YEARS LATER, ITS SHIFTING HESITATION HAS GOTTEN WORSE TO THE POINT OF SEVERE JERKING AS IT SHIFTS FROM ONE GEAR TO ANOTHER, AS IF SOMEONE WERE LEARNING HOW TO DRIVE STICK FOR THE FIRST TIME?????? THERE IS NOTHING "NORMAL" ABOUT HOW MY VEHICLE IS PERFORMING. IT IS COMPLETE[XXX] THAT I'VE BEEN GETTING THE RUN AROUND ABOUT THIS ISSUE FOR YEARS. AND THEY REFUSE TO ADMIT THERE'S A PROBLEM, NOR WILL THEY SERVICE IT, WHICH MAKES MY VEHICLE INELIGIBLE TO BE CLAIMED AS A LEMON, WHICH IT OBVIOUSLY IS!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR