NHTSA Complaint #10682330 — 2014 FORD FOCUS

2014 FORD FOCUS THE TRANSMISSION STUTTERS, GRINDS AND IS VERY SHAKY. UPON ACCELERATION ITS VERY JUMPY AND STUTTERS AND FOLLOWED BY A GRIND NOISE. I TOOK THE CAR INTO THE DEALERSHIP, THEY REPLACED ALL THE INDIVIDUAL CLUTCHES. THEY TOLD ME DRIVE IT A BIT. THE STUTTER HAS STOPPED A LITTLE BUT IT STILL STUTTERS AND GRINDS. I TRIED TO IGNORE THIS FOR A WHILE BECAUSE IT IS VERY INCONVENIENT FOR YOUR VEHICLE TO BE IN SHOP. THEY SHOULD REALLY MAKE IT STANDARD FOR ALL FORD DEALERSHIPS TO PROVIDE A RENTAL CAR IF YOUR VEHICLE IS UNDER WARRANTY. I BOUGHT A NEW CAR SO THAT THERE WOULD NOT BE ANY PROBLEMS AND NOW I AM ALWAYS HAVING TO BRING IT IN. THE SECOND TIME I TOOK IT IN THEY TOLD ME THAT THEY RE PROGRAMMED IT. THE THIRD TIME I TOOK IT IN THEY TOLD ME THAT THEY REPROGRAMMED IT AGAIN AND A WEEK LATER IT IS STILL HAPPENING. THIS IS VERY CONCERNING AND UNSAFE. I DO NOT RECOMMEND THIS CARE TO ANYONE I KNOW, NOR WILL I. *TR