NHTSA Complaint #10682318 — 2006 COUNTRY COACH INSPIRE

I RECENTLY SUBMITTED AN ON LINE FORM ABOUT A VEHICLE I HAVE THAT HAD A SAFETY PROBLEM THAT SHOULD BE A RECALL BUT IT ISN'T. I RECEIVED AN ANSWER THAT JUST REFERRED ME TO A HOT LINE NUMBER TO CALL. SINCE I AM HEARING IMPAIRED, THE PHONE DOES NOT WORK FOR ME, DO YOU HAVE AN ADDRESS WHERE I CAN SEND A LETTER WITH ALL MY DETAILS? I WOULD APPRECIATE AN ADDRESS THAT I CAN WRITE A LETTER TO. THANK YOU. THE CONSUMER STATED THE POWER STEERING FAILED SUDDENLY WHILE HER HUSBAND WAS DRIVING. THE RV WAS EXTREMELY DIFFICULT TO STEER. THE COST TO REPAIR THE STEERING ISSUE WAS $10,197.95. HOWEVER, THE CONSUMER WAS REIMBURSED $7,813.37 BY THE EXTENDED WARRANTY INSURANCE COMPANY.