NHTSA Complaint #10682250 — 2007 NISSAN ALTIMA

THE DASHBOARD OF MY NISSAN ALTIMA 2007 IS MELTING (LITERALLY). I NOTICED A SMALL POND OF GOO LIKE MATERIAL ON MY DASHBOARD. IN LESS THAN A WEEK IT SPREAD OUT LIKE CANCER AND CONTINUES TO SPREAD. THIS POND OF GOO REFLECTS THE SUNLIGHT ON THE WINDSHIELD, CREATING A GLARE THAT BLOCKS MY VIEW AND ENDANGERS MY ABILITY TO DRIVE. NOT TO MENTION THE LOSS OF MY INVESTMENT NOT CAUSED BY IMPROPER USE OF THE VEHICLE (SEE PICTURE) I'VE UNSUCCESSFULLY TRIED TO GET NISSAN TO ASSUME THE REPAIR OF THEIR DEFECTIVE DASHBOARD. I'M NOT CLAIMING NORMAL WEAR AND TEAR OR MECHANICAL ITEMS BUT RATHER A REAL LIFE THREATENING ISSUE. I'VE TALKED TO ADRIAN (457295), JOHN (457263), JESSICA (57758). I WENT A NISSAN DEALERSHIP WHERE THEY DIAGNOSED THAT IT'LL CONTINUE TO EXPERIENCE MELTING AND ONLY REPLACING COULD FIX THE ISSUE. TODAY NICK (7583) CALLED ME TO SYMPATHIZE WITH ME BUT HOW UNFORTUNATELY NISSAN CANNOT REPLACE MY MELTING DASHBOARD AND THAT THE ISSUE CANNOT BE ESCALATED ANY FURTHER. IT IS SHAMEFUL TO SEE HOW NHTSA HAS MORE THAN 200 REPORTS OF MELTING DASHBOARD, NISSAN CAN SPEND MILLIONS OF DOLLARS IN A SUPER BOWL AD #WITH DAD APPEALING TO CUSTOMER LOYALTY BUT NISSAN CANNOT ASSUME RESPONSIBILITY OF A DEFECTIVE MATERIAL THAT COULDN'T PERFORM IN FLORIDA. ..UPDATED 03-04-15*BF UPDATED 6/17/2015*JS UPDATED 12/09/15.*JB