NHTSA Complaint #10681867 — 2015 SUBARU FORESTER

WITHIN ONE HOUR OF GETTING THIS NEW VEHICLE, THE EYESIGHT WARNING AND BRAKING SYSTEM TURNED ITSELF ON AND OFF REPEATEDLY. THIS CONTINUES AFTER TWO DEALERS HAVE MADE REPEATED ATTEMPTS TO FIX THE SYSTEM. SUBARU HEADQUARTERS FORCED ME TO PAY FOR A NEW WINDSHIELD, BECAUSE THEY SAID I HAD PUT A NICK IN THE WINDSHIELD. AFTER REPLACING THE WINDSHIELD THE EYESIGHT SYSTEM STILL CONTINUES TO TURN ITSELF ON AND OFF APPROXIMATELY 3 TIMES PER HOUR OF TRAVEL. THIS IS A SERIOUS SAFETY ISSUE, BECAUSE YOU ARE EXPECTING THE EYESIGHT SYSTEM TO WARN YOU OF UNUSUAL LANE CHANGES AND YOUR PROXIMITY TO THE VEHICLE IN FRONT OF YOU. ALSO WHEN YOU ARE USING THE EYESIGHT SYSTEM WITH CRUISE CONTROL AT HIGHWAY SPEEDS THE VEHICLE SLOWS DOWN WHENEVER THE SYSTEM TURNS ITSELF OFF. SINCE NO BRAKE LIGHTS ARE ACTIVATED, THE VEHICLES BEHIND YOU DO NOT GET A SIGNAL THAT YOU HAVE REDUCED YOUR SPEED. THIS IS ALSO A SERIOUS SAFETY ISSUE. IT IS ALSO IMPOSSIBLE TO REACTIVATE THE EYESIGHT SYSTEM YOURSELF, UNLESS YOU STOP, TURN OF THE ENGINE AND RESTART THE CAR. SUBARU HEADQUARTERS CANNOT MAKE THE EYESIGHT SYSTEM FUNCTION CORRECTLY AND THEREFORE IT SHOULD BE REMOVED FROM THE MARKET. *JS