NHTSA Complaint #10681866 — 2007 SATURN OUTLOOK

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	10681866
Vehicle	2007 SATURN OUTLOOK
Component	AIR BAGS
Date of Incident	October 31, 2014
Date Filed	February 7, 2015
Mileage	114,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I WAS DRIVING MY 2007 SATURN OUTLOOK WHEN THE POWER STEERING WENT OUT AND I WENT OFF THE ROAD HITTING A CULVERT HEAD ON. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SEAT ON IMPACT BROKE OFF OF THE FRAME OF THE VEHICLE. THE ONLY THING THAT SAVED MY LIFE WAS MY SEATBELT. THE VEHICLE WAS TOWED TO A DEALERSHIP AND AFTER THEY HOOKED IT UP TO THEIR DIAGNOSTICS, THEY FOUND THAT THERE WAS A MISTAKE IN THE SENSOR CODES. THE CODE SHOWED THAT THE VEHICLE ROLLED OVER. THE VEHICLE NEVER DID ROLL OVER WHATSOEVER. ALSO THE POWER STEERING PUMP WAS DEFECTIVE AND LATER A RECALL CAME OUT INFORMING OWNERS OF THIS. AFTER RESEARCH I FOUND THAT PREVIOUSLY THERE WAS A RECALL FOR A DEFECTIVE AIR BAG MODULE. THIS HAD BEEN REPLACED. HOWEVER THE AIRBAG STILL DID NOT DEPLOY DURING THE FRONT IMPACT COLLISION. *JS

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