NHTSA Complaint #10681853 — 2002 JEEP LIBERTY

I RECEIVED TWO RECALL NOTICES FROM JEEP IN THE FALL OF 2014 FOR THE DEFECTIVE DESIGN FOR THE GAS TANK LOCATION ON MY JEEP LIBERTY. I SPOKE TO THE LOCAL DEALER LAST FALL AFTER GETTING THE SECOND NOTICE. I KNEW IT WAS A WASTE OF TIME TO CONTACT THEM AFTER ONLY THE FIRST MAILED NOTIFICATION, SINCE I KNEW THERE WOULDN'T BE PARTS AVAILABLE. I SPOKE TO THE DEALER ON A VISIT IN THE FALL AFTER THE SECOND MAILED NOTIFICATION AND THE LOCAL DEALER TOLD ME THE PARTS WOULD NOT BE AVAILABLE FOR QUITE SOME TIME. I LEFT THEM MY NAME AND ASKED THEM TO CONTACT ME IF THE PARTS WERE AVAILABEL. IN JANUARY OF 2015, I CONTACTED THE LOCAL DEALER AGAIN AND THEY CHUCKLED AND TOLD ME THE PARTS WERE NOT AVAILABLE BUT THEY COULD PUT ME ON THE GROWING LIST THEY KEPT AT THE DEALERSHIP. SO I HAD NOT EVEN MADE IT ONTO THE LOCAL DEALER WAITING LIST YET! TO MAKE MATTERS WORSE, I GOT A CALL A WEEK LATER FROM A CHRYSLER WARRANTY CUSTOMER CENTER. I CALLED BACK AFTER THE SECOND CALL AND TOLD THEM THAT THE DEALER HAD LAUGHED AT ME JUST TWO WEEKS BEFORE WHEN I HAD ASKED IF THE PARTS WERE AVAILABLE. IN ADDITION TO THE DEFECTIVE GAS TANK LOCATION, MY JEEP ALSO HAS THE AIR BAGS THAT CAN INADVERTENTLY INFLATE (SUPPOSEDLY WITH A FEW SECONDS OF WARNING IF YOU HAPPEN TO BE LOOKING AT THE DASHBOARD AND NOTICE A WARNING LIGHT). I GOT THAT RECALL FIXED (A VERY LOW COST JUMPER) LAST FALL. I UNDERSTAND THAT NOW MY JEEP MAY ALSO HAVE A DEFECTIVE TRW AIRBAG INFLATOR. I SUSPECT THIS WAS THE ISSUE ALL ALONG BUT CHRYSLER TOOK THE CHEAPEST POSSIBLE ROUTE (A JUMPER). LASTLY, I HAVE SUBMITTED A FORMAL COMPLAINT ON THE NHTSA WEB SITE CONCERNING MY HEADLIGHTS GOING OFF BY THEMSELVES WHILE DRIVING AT NIGHT. THEY HAVE DONE THIS MULTIPLE TIMES AND NORMALLY COME BACK ON WITHIN 5 SECONDS. THERE ARE MANY OTHER COMPLAINTS FOR THIS ISSUE ON THE NHTSA SITE AND YET THERE HAS BEEN NO RECALL FOR THIS WITHOUT WARNING ISSUE. *JS