NHTSA Complaint #10681851 — 2013 VOLKSWAGEN JETTA

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10681851
Vehicle	2013 VOLKSWAGEN JETTA
Component	STEERING
Date of Incident	December 10, 2013
Date Filed	February 6, 2015
Mileage	13,625 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

STEERING WHEEL GETS HARD AND STARTS LICKING OIL. STEERING WHEEL HAS BEING REPLACED MULTIPLE TIMES. 12/10/13 REPLACED AT 13625 MILES, SECOND TIME REPLACED 10/10/2014 AT 27338 MILES. DEC. 2014 I GOT A RECALL NOTICE FROM VW OF AMERICA DUE TO FAULTY REAR AXLE. AS OF FEB./03/2015 MY VW JETTA IS CURRENTLY AT THE DEALER DUE TO THE SAME STEERING PROBLEM. THEY HAVEN'T YET GIVE ME THE FINAL PAPER WORK FOR THE REPAIRS BEING DONE. MY VW JETTA IS REGISTER WITH THE CALIFORNIA DMV TO DRIVE A DISABLE PERSON. I HAVE ALL WORK ORDERS INVOICES BY THE DEALERSHIP. I WAS ON A CAR ACCIDENT ON OCT./9/2014. I HIT THE STREET CURVE DAMAGING MY 2 WHEELS. I REPORTED THE INCIDENT TO FARMERS INSURANCE. *TR UPDATED 3/24/16*JS

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