NHTSA Complaint #10681840 — 2011 CHEVROLET TRAVERSE

HAVE NOTICED STEERING BEING STIFF A LOW SPEEDS FOR ABOUT 2 WEEKS, AND ONCE HAD IT GO STIFF WHILE DRIVING AROUND 55 MPH WHICH WAS STARTLING TO SAY THE LEAST. THIS MORNING HEARD A WHINE COMING FROM UNDER THE HOOD. TOOK THE VEHICLE IN TO THE DEALER WHO SAID THAT FLUID HAD LEAKED OUT FROM THE RACK AND CAUSED THE POWER ASSIST PUMP TO RUN DRY AND GO BAD. DEALER SAYS BOTH THE RACK AND THE PUMP NEED TO BE REPLACED AT A COST OF $2,200, AND SAID THAT THE PUMP IS NOT COVERED UNDER GM'S STEERING SERVICE BULLETIN 377272. GM HAS HAD PLENTY OF COMPLAINTS OVER THESE FAULTY PARTS AND FLUID, AND MUST TAKE RESPONSIBILITY FOR PUTTING PEOPLE'S LIVES AT RISK WITH A DEFECTIVE PRODUCT. *JS