NHTSA Complaint #10681656 — 2013 NISSAN ALTIMA

THE OCCUPANT CLASSIFICATION SYSTEM (AIRBAGS) TURN OFF WHEN THE PASSENGER SEAT IS OCCUPIED BY PERSON WEIGHING 130+ POUNDS. THIS HAPPENS IF CAR IS IDLE, AND AT ALL SPEEDS. CAR HAS BEEN TAKEN TO THE DEALERSHIP TO BE SERVICED FOR THE RECALL ON 4 SEPERATE OCCASIONS AND DEALER HAS ACKNOWLEDGED THAT THEY DO NOT KNOW WHAT TO DO AS THEY HAVE TRIED MULTIPLE REMEDIES AND CANNOT FIX IT. THEY REFUSE DOING ANYTHING ELSE TO DO AND SAY IT IS NOT THEIR PROBLEM. THE DEALERSHIP IS NISSAN OF MCKINNEY IN TEXAS. GENERAL MANAGER IS DAVID KELLY AND SERVICE TECHNICIAN IS MATT JOHNSON. I DO NOT FEEL SAFE IN THE CAR AS THIS IS A SERIOUS SAFETY HAZARD. THERE IS A REBUTTABLE PRESUMPTION THAT A REASONABLE NUMBER OF ATTEMPTS HAVE BEEN UNDERTAKEN TO CONFORM A MOTOR VEHICHLE TO THE APPLICABLE EXPRESS WARRANTIES. IT HAS BEEN SUBJECT TO REPAIR ON 4 SEPERATE OCCASSIONS. THE CAR HAS GUARDS ON THE UNDERSIDE OF THE CAR THAT HAVE FALLEN OFF ON 3 SEPERATE OCCASIONS AND BEEN FIXED TO NO AVAIL. THE DEALERSHIP ACKNOWLEDGES THAT THEY SOLD AN EXTENDED MAINTANCE WARRANTY TO ME AND MISS REPRESENTED THE PRODUCT AND DID NOTHING TO MAKE AMENDS UNTIL I INQUIRED ON SEVERAL OCCASIONS. NISSAN OF MCKINNEY IN TEXAS SOLD THE 2013 NISSAN ALTIMA WITH PREMIUM DUNLOP TIRES AND CHARGED A PREMIUM FOR THE TIRES AT THE TIME OF THE SALE. THE ORIGNIAL DUNLOP TIRES ARE BALD AN WILL NOT PASS INSPECTION, WHICH WAS ACKNOWLEDGED BY MATT AND GENERAL MANAGER DAVID KELLY, AT 19,000 MILES. THESE TIRES HAVE A 65,0000 MANUFACTURE WARRANTY FROM DUNLOP/GOODYEAR AND THE DEALER WILL NOT MAKE GOOD OR REPLACE THE TIRES AS THEY ARE CLEARLY FAULTY. THE MISSREPRESENTATION OF THE 2013 NISSAN ALTIMA HAS CAUSED AN EXTREME AMOUNT OF UNDO STRESS AND THE DEALERSHIP REFUSES TO MAKE ANY REMEDY AT ALL. NISSAN OF MCKINNEY TEXAS AND THEIR GENERAL MANAGER HAVE SOLD ME A CAR THAT FALLS UNDER THE TEXAS LEMON LAW.