NHTSA Complaint #10681529 — 2007 LINCOLN MKX

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10681529
Vehicle	2007 LINCOLN MKX
Component	SUSPENSION
Date of Incident	February 5, 2015
Date Filed	February 5, 2015
Mileage	140,140 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

APPROXIMATELY 18 MONTHS AGO, I HAD THE LOWER CONTROL ARM REPLACED ON MY VEHICLE, AS IT WAS FOUND TO BE FAULTY AND COVERED UNDER WARRANTY. WHEN REPLACED, I WAS TOLD THAT I SHOULD NOT EXPERIENCE ANY ADDITIONAL PROBLEMS WITH IT. TODAY, I TOOK MY CAR BACK TO THE DEALERSHIP, AND I WAS TOLD THAT THE CONTROL ARM WAS FAULTY AGAIN AND NEEDS TO REPLACED. THIS TIME, IT'S NOT COVERED UNDER WARRANTY. IN READING MANY OF THE COMPLAINTS ABOUT THIS PARTICULAR MODEL YEAR, I NOTICE THAT MANY PEOPLE HAVE HAD THE SAME ISSUE, WHICH LEADS ME TO BELIEVE THAT THERE IS A MANUFACTURER DEFECT IN THE PARTS BEING USED. *TR

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