NHTSA Complaint #10681513 — 2009 LAND ROVER LR2

REAR DIFFERENTIAL WENT AT 47K MILES! STARTED HEARING A HUMMING NOISE ON ACCELERATION THAT PROGRESSIVELY GOT WORSE OVER THE NEXT MONTH. I RESEARCHED THE PROBLEM ONLINE, FINDING OUT THAT MANY PEOPLE WERE EXPERIENCING THE SAME THING AROUND 50K MILES AND THAT IT WAS THE REAR DIFFERENTIAL. I CALLED LAND ROVER EXPLAINING THE PROBLEM, BUT BECAUSE I WAS NO LONGER UNDER WARRANTY, I WOULD BE RESPONSIBLE FOR THE ENTIRE COST. BUT BEFORE THEY COULD DO ANYTHING, I NEEDED TO BRING THE CAR IN AND PAY $125 SO THEY COULD PUT THE CAR ON THE LIFT AND CONFIRM IT WAS IN FACT THE REAR DIFFERENTIAL. IF IT WAS THE REAR DIFFERENTIAL IT WOULD COST AROUND $2500-3000! I EXPLAINED THAT THIS ISSUE IS WELL DOCUMENTED ON THE INTERNET, IN MULTIPLE LAND ROVER FORUMS AND FOR A MAJORITY OF PEOPLE IT IS HAPPENING JUST AFTER THE WARRANTY EXPIRES. THEY SAID THERE WAS NOTING THEY COULD DO ABOUT IT, THE PART HAS NOT BEEN RECALLED. I ENDED UP TAKING THE CAR TO A LOCAL MECHANIC, WHO CONFIRMED THE PROBLEM (FOR FREE!) AND CHARGED ME $1800. HE GOT THE PART FROM LAND ROVER, IT COST 1250 AND ADDITIONAL 100 FOR THE FLUID/OIL THAT WAS NEEDED, OTHERWISE THE 1 YEAR WARRANTY WOULD BE VOIDED. LAND ROVER YOU SHOULD BE ASHAMED OF YOURSELF! THE REAR DIFFERENTIAL SHOULD NOT GO ON A 5 YEAR OLD VEHICLE WITH ONLY 47K MILES! I ONLY DRIVE LOCALLY TO AND FROM WORK, AND HAVE NEVER DRIVEN THE VEHICLE OFF ROAD! THIS SHOULD BE COVERED. *TR