NHTSA Complaint #10680821 — 2006 LINCOLN ZEPHYR

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10680821
Vehicle	2006 LINCOLN ZEPHYR
Component	WHEELS
Date of Incident	October 27, 2011
Date Filed	February 3, 2015
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

DRIVING AT APPROX 30MPH MY TIRE BLEW OUT AFTER JUST REPLACING ALL 4 TIRES 3K MILES BEFORE. TOOK THE TIRE BACK TO THE MERCHANT AND THEY REPLACED IT BECAUSE I HAD A HAZARD PROTECTION PLAN WITH TIRES. REPLACED ALL 4 TIRES IN SEPT OF 2014 DUE TO NORMAL WEAR AND I HAVE HAD TO REPLACE 3 TIRES DUE TO TIRE COMING OFF OF THE RIM WHILE DRIVING AND LOSING AIR PRESSURE, SLOW LEAK THAT RESULTED IN FLAT AND A BLOWOUT WHILE DRIVING AT 40MPH AND LANDED ME INTO A DITCH. THE TIRE MERCHANT INFORMED ME THAT THE WHEELS ARE DEFECTIVE DUE TO THE CHROME ON RIM PEELING AND DAMAGING TIRE AS WELL AS PREVENTING A SEAL BETWEEN TIRE AND RIM TO KEEP TIRE INFLATED. REPLACING THE WHEELS WITH MANUFACTURER WHEELS WILL RESULT IN SAME PROBLEM BEING THAT IT IS A DEFECT IN THE PRODUCT. I FEEL FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS DEFECT AND REIMBURSE CUSTOMERS FOR NEW WHEELS. *TR

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