NHTSA Complaint #10680705 — 2008 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10680705
Vehicle	2008 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	September 15, 2014
Date Filed	February 2, 2015
Mileage	24,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TURNING LEFT OR RIGHT THERE IS A CLICKING NOISE AND A CLICK IN THE STEERING WHEEL MAINLY AT SLOW SPEED & IF JUST BEARING MOVING - VERY LOW SPEED. NUMEROUS REPORTS HAVE BEEN TURNED INTO TOYOTA - YET THEY WILL NOT DO A RECALL - APPEARS THAT THE STEERING SHAFT IS THE PROBLEM. HAVE BEEN TOLD HUNDREDS HAVE HAD TO BE REPLACED IN PHOENIX ALONE. CAN YOU REQUEST FROM TOYOTA HOW MANY OF THESE SHAFTS THE DEALERS HAVE PURCHASED? TOYOTA WILL NOT TELL ME WHEN I REQUESTED THIS INFORMATION. OUR VEHICLE HAS LESS THAN 25K MILES ON IT & IT IS 7 YEARS OLD SO IT ISN'T AN ABUSED VEHICLE. THIS PROBLEM IS ALSO ON OTHER TOYOTA MODELS / YEARS I'VE BEEN TOLD. *TR

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