NHTSA Complaint #10680408 — 2013 FORD ESCAPE

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10680408
Vehicle	2013 FORD ESCAPE
Component	EXTERIOR LIGHTING
Date of Incident	January 16, 2015
Date Filed	February 1, 2015
Mileage	42,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE CAR HAS HID HEADLIGHTS. THESE LIGHTS USE A "SHUTTER" TO CUT OFF THE LIGHT ON "LOW BEAM". THE "SHUTTER" IS STUCK AND DOES NOT RAISE TO OBSCURE THE LAMP IN "LOW BEAM" LEAVING THE LAMP ON "HIGH BEAM" WHENEVER THE HEADLAMPS ARE ON. OUR ESCAPE HAS THIS PROBLEM ON THE DRIVERS SIDE RESULTING IN MANY FLASHES FROM ONCOMING DRIVERS. THIS IS A CLEAR SAFETY PROBLEM AS IT IMPAIRS THE VISION OF ONCOMING TRAFFIC AND WE HAVE NO CONTROL OVER IT. FORD WILL NOT RECOGNIZE THIS AS A SAFETY ISSUE. THEY WILL ONLY REPAIR IT IF IT FALLS IN THE 3 YR. 36,000 MILE WARRANTY. I HAVE FOUND INCIDENTS ON THE INTERNET GOING CLEAR BACK TO 2005 ON FORD FOCUS CARS WITH SAME PROBLEM. *TR

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Other EXTERIOR LIGHTING Complaints

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#11328407 — June 11, 2020 — THE CAR KEEPS FLASHING ERROR CODES AND NOTHING ELECTRICAL WILL WORK. THIS INCLUDES AIR AND INSIDE DASH LIGHTS SPEED C...

#11128832 — September 11, 2018 — DISPLAY WILL READ ENGINE FAULT SERVICE NOW AND THEN THE CAR WILL SEEM LIKE IT RESTARTS, IT WILL NEXT READ TRANSMISSIO...

Recent Complaints for the 2013 FORD ESCAPE

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