NHTSA Complaint #10680406 — 2004 CHEVROLET MALIBU MAXX

JULY 18 - DRIVING TO WORK, HEARD AND FELT A CLUNK. ON THE RADIO DISPLAY POWER STEERING WAS NOW DISPLAYED AND THE MECHANICS SYMBOL ILLUMINATED ON THE DASHBOARD. JULY 28- MCCLUSKEY IS UNABLE TO DUPLICATE TROUBLE WITH CAR, THEY DO NOT HAVE PARTS ANYWAY. AUG. 6 - VM CAR IS READY. WHEN WE ARRIVED TOLD US THERE IS A PROBLEM, THEY HAVE USED NON-APPROVED GM PARTS, THEY NEED TO TAKE THOSE PARTS OUT AND PUT IN APPROVED GM PARTS TO BE PAID. REAR QUARTER OF THE CAR WAS DAMAGED. AUG.14 - PASSENGER SIDE LOWER FRONT BUMPER IS NOW DAMAGED AUG. 21 - PICKED UP MALIBU FROM THE BODY SHOP, REALIZE SEAT IS BROKEN CALL THE BODY SHOP BACK WITHIN 5 MIN. OF LEAVING THE LOT, I WENT AROUND A CORNER AND I AM THROWN INTO THE DOOR. IN OCT. RECEIVED THE RECALL LETTER AGAIN, DEALERSHIPS NOW HAVE PARTS, TAKE YOUR VEHICLE IN AND HAVE THE REPAIR COMPLETED. IF THIS WAS DONE IN AUGUST WHY DID I JUST RECEIVE A LETTER? NOV. 27, WHILE MY HUSBAND WAS DRIVING THE CAR THE POWER STEERING WOULD NOT WORK AGAIN, MAKING A TURN AT SLOW SPEED THE CAR WOULD NOT RESPOND AND ACTED AS IF HE HAD HIS FOOT ON THE BRAKE AND THE ACCELERATOR AT THE SAME TIME, AS IF HE WAS POWER BRAKING, THE CAR WOULD NOT MOVE, THE CAR WAS NOT DRIVABLE, COMPLETELY UNSAFE. DEC. 3 BORCHERDING BUICK CALLS ME AND TELLS ME THE RECALLS ARE NOT THE ISSUE AND CANNOT BE COMPLETED UNTIL THE STEERING COLUMN ISSUE IS FIXED.THE CAR HAD 57635 MILES ON JULY 18TH THE DAY THE CAR WAS TOWED TO MCCLUSKEY CHEVROLET, ON AUGUST 22ND THE MORNING AFTER I PICKED UP THE CAR FROM MCCLUSKEY CHEVROLET THE CAR HAS 58135. THE CAR BECAME UN-DRIVABLE WITH 60890 MILES. I HAVE A RECEIPT THE POWER STEERING WAS REPLACED IN 2005 UNDER A RECALL/WARRANTY AND THEN AGAIN THE POWER STEERING WAS REPAIRED IN 2009 WITH GM PAYING HALF WE PAID HALF DUE TO THE LOW MILES ON THE VEHICLE. *TR