NHTSA Complaint #10680286 — 2012 FORD F-350 SUPER DUTY

WHILE DRIVING IN WINDSOR COLORADO AT ABOUT 30 MPH MY 2012 F350 SD FLASHED A WARNING LIGHT TO PULL OVER IMMEDIATELY THE ENGINE WAS ABOUT TO STOP. I DID SO, TURNED THE KEY OFF AND RESTARTED THE TRUCK. IT STARTED OK. I DROVE 50 YARDS AND THE TRUCK FLASHED THE SAME SIGNAL BUT IMMEDIATELY SHUT OFF. I WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD. OUTSIDE TEMPERATURE WAS ABOUT 7 DEGREES AND MY WIFE, SON AND TWO YOUNG GRANDSONS WERE IN THE TRUCK (WITHOUT HEAT). I CALLED AAA AND ABOUT 30-40 MINUTES LATER AAA TOWED ME ABOUT 6 BLOCKS TO A REPAIR SHOP. I THOUGHT IT WAS THE FUEL FILTER POSSIBLY GELLED AND HAD THE REPAIR SHOP CHANGE THE FILTER. THE TRUCK STILL WOULDN'T START SO I HAD IT TOWED ABOUT 10 MILES TO THE NEAREST FORD DEALER, LOVELAND FORD IN LOVELAND CO. IT WAS DETERMINED BY FORD THAT 2 EXHAUST GAS TEMPERATURE SENSORS HAD FAILED, IMMEDIATELY TURNING OFF THE ENGINE. IT WAS REPAIRED UNDER WARRANTY BY FORD. NOT ONLY WAS I FORTUNATE TO GET THE TRUCK TO COAST TO THE SHOULDER OF THE ROAD BUT I WAS ALSO EXTREMELY CONCERNED ABOUT THE WELFARE OF MY GRANDCHILDREN IN 7 DEGREE TEMPERATURE WITHOUT HEAT IN THE TRUCK. THIS COULD HAVE BEEN EXTRAORDINARILY DANGEROUS TO ALL OF US. *TR