NHTSA Complaint #10680244 — 2009 PONTIAC G6

WHEN I WENT TO PUT THE CAR IN PARK, ALL OF A SUDDEN THERE WAS NO RESISTANCE IN THE SHIFT LEVER, IT MOVED BACK AND FORTH FREELY IN THE CASING. CAR WOULD NOT GO INTO PARK OR ANY OTHER GEAR. IT BROKE IN DRIVE AND WOULD NOT RESTART. HAD TO USE THE EMERGENCY BRAKE TO KEEP IT FROM ROLLING FORWARD, HAD TO HAVE IT TOWED . THE DEALER SAID WE NEEDED TO REPLACE THE SHIFT CABLE, AND SAID THE PART WAS A G.M. RECALL PART. HOWEVER, OUR CAR WASN'T COVERED ON THE RECALL. I DON'T UNDERSTAND HOW A PART CAN BE RECALLED, BUT NOT ALL CARS WITH THE PART ARE INCLUDED IN THE RECALL, IT JUST DOESN'T MAKE ANY SENSE AT ALL TO ME. I HAD TO PAY THE G.M DEALER $306. TO HAVE THE CAR FIXED. I REALLY WANT MY MONEY BACK, I WORK HARD FOR IT, AND THIS JUST ISN'T RIGHT. WE DID NOTIFY G.M. AND THEY TOLD US TO NOTIFY YOU. THANK YOU *TR