NHTSA Complaint #10680099 — 2015 HONDA CR-V

BRAND NEW VEHICLE ON THE THIRD TRIP FROM HOME. THE HESITATION/VIBRATION PROBLEM IS NOTICEABLE (INTERMITTENT SHUDDERING AS IF A WHEEL IS OUT OF ALIGNMENT AND/OR THE VEHICLE HAS JUST HIT A PATCH OF BLACK ICE, BUT RELATED TO THE NEWLY DESIGNED CRV TRANSMISSION, A PROBLEM COMMON TO ALL CRV 2015 THAT DOES NOT YET HAVE A FIX) BUT WHAT REALLY STUNNED ME WAS A SUDDEN EXTREMELY HIGH REV WHEN GOING DOWN A SMALL HILL. I WAS BRAKING LIGHTLY AT THE TIME. (SERVICE TOLD ME THAT THE TRANSMISSION DOWNSHIFTS ON HILLS, SO, USING THE BRAKE CAUSED THIS. ??!!) IT DIDN'T LAST LONG, BUT THE ENGINE RACED SO COMPLETELY OUT OF CONTROL THAT THE VEHICLE DID NOT FEEL SAFE, AND ONE HAD THE SENSE THAT MOTION HAD SEIZED UP, ALTHOUGH IT KEPT MOVING. THE NOISE WAS INCREDIBLE. IT DIDN'T HAPPEN FOR A WHILE, AND I ASSUMED IT WAS DUE TO USING THE BRAKE ON A HILL (!!??). I STOPPED USING THE BRAKE ON HILLS AND NOTICED THAT THE TRANSMISSION DIDN'T ALWAYS DOWNSHIFT, SOMETIMES IT SHIFTED UP AS THE VEHICLE GAINED SPEED! WHAT TO DO... I BROUGHT THE VEHICLE IN TO SERVICE ABOUT THE VIBRATION ISSUE, ON THE 28TH JAN, AND WAS TOLD THAT ALL CRV 2015 HAVE THIS ISSUE AND THERE'S NO FIX YET. I LEFT CHEERFULLY ENOUGH, AND DRIVING HOME, THE SURGE/REV HAPPENED AGAIN, GOING UP A HILL, WITH NO USE OF THE BRAKE. I CALLED MY SALESMAN, AND THE NEXT MORNING RETURNED THE VEHICLE TO THE DEALERSHIP AND ASKED FOR MY MONEY BACK, BECAUSE THE CAR IS NOT SAFE TO DRIVE. HE WOULDN'T GIVE MY MONEY BACK UNTIL THIS PROBLEM IS PROVEN BY A HONDA CANADA ENGINEER ON THIS OR ON ANOTHER CRV 2015 VEHICLE. I LEFT THE CAR THERE. CANADIANS-- I NEED YOUR HELP IF YOU HAVE THIS PROBLEM! SEE THE CRV LIST AND FIND ME THERE. I OWNED IT FOR 20 DAYS, A LITTLE OVER 1000K (50 MILES). THE SURGE/REV PROBLEM ONLY OCCURRED TWICE, ON WINDING HILLY ROADS. THE VIBRATION/HESITATION PROBLEM HAPPENS ANYWHERE, BUT IS MORE PRONOUNCED ON WINDING HILLY RDS. *TR