NHTSA Complaint #10679888 — 2004 FORD EXPLORER VISIBILITY

Complaint Details

ODI Number	10679888
Vehicle	2004 FORD EXPLORER
Component	VISIBILITY
Date of Incident	September 11, 2007
Date Filed	January 30, 2015
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

SUN VISORS HAVE BEEN REPLACED TWICE. HORIZONTAL PLASTIC PANEL WITH THE FORD LOGO HAS CRACKED AND BEEN REPLACED 3 TIMES. CURRENT ONE ON VEHICLE IS CRACKED. SENT AN E-MAIL TO FORD AND WAS TOLD BASICALLY "TOO BAD--OUT OF WARRANTY ". FORMOCO HAS KNOWN OF THIS PROBLEM ON BOTH THE FORD AND MERCURY BUT HAS DONE NOTHING TO FIX IT BECAUSE IT IS NOT A SAFETY ISSUE. AND OF COURSE THIS " DAMAGE " WILL LOWER THE VALUE OF MY VEHICLE WHEN I SELL/TRADE IT FOR SOMETHING OTHER THAN A FORD. *TR

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