NHTSA Complaint #10679829 — 2013 CHRYSLER 300

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START DUE TO THE KEY ENTRY CAUSING THE SECURITY ALARM TO ACTIVATE. IN ADDITION, THE WINDSHIELD WIPER ACTIVATED INDEPENDENTLY, THE HAZARD LIGHTS FLASHED AND THERE WAS AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,200. UPDATED 7/9/15*CN THE CONSUMER STATED WHEN SHE ATTEMPTED TO START THE VEHICLE, IT WOULD NOT START. THE SYSTEM DID NOT RECOGNIZE THE KEY. THE VEHICLE WAS TOWED FIVE TIMES FOR THE SAME PROBLEM. UPDATED 08/13/15*JB