NHTSA Complaint #10679590 — 2012 TOYOTA CAMRY

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10679590
Vehicle 2012 TOYOTA CAMRY
Component AIR BAGS
Date of Incident
Date Filed
Mileage 33,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

REQUEST CONTACT WITH INVESTIGATORS REGARDING AIR BAG DEPLOYMENT FAILURE FOLLOWING FRONT END COLLISION IN 2012 TOYOTA CAMRY. VEHICLE HAD PASSED RECALL SERVICE LAST YEAR. MY WIFE WAS STRUCK IN THE LEFT FRONT AND QUARTER AREA BY NEGLIGENT DRIVER DURING A SNOWSTORM ON 1/23/2015. SHE WAS UNABLE TO APPLY BRAKES. THE AIR BAGS DID NOT DEPLOY. SO FAR, THE PRIMARY APPRAISAL IS $4,600.00 IN DAMAGES TO DRIVERS DOOR, LEFT FRONT PANEL, LEFT WHEEL WELL AND DRIVE TRAIN, THE ENTIRE FRONT BUMPER, RIGHT FRONT QUARTER PANEL, HOOD, AND ROOF PILLARS. THE TEAR DOWN IS IN PROGRESS FOR SUPPLEMENTAL APPRAISAL. AIR BAGS FAILED TO DEPLOY. AFTER THE ACCIDENT, SHE CALLED AND I ADVISED HER TO ACCESS WINTER SURVIVAL KIT. SHE SAID THE ENGINE RAN AND USED THE HEAT UNTIL THE POLICE ARRIVED. WHEN MY WIFE STEPPED OUT OF THE CAR TO MEET THE POLICE, SHE SLIPPED ONTO BLACK ICE AND FELL ONTO HER LOWER BACK AND PELVIS. HER PHYSICIAN EVALUATION IS CURRENTLY IN PROGRESS. THE RESPONSIBLE PARTY'S INSURANCE COMPANY AND CLAIM NUMBER IS:NATIONWIDE 321-301 GB. MY INSURANCE COMPANY AND CLAIM NUMBER IS: ANPAC 16A2VJ879 I HAVE PROVIDED A REPORT TO TOYOTA CORPORATION AND THEY SAID AN INSPECTOR WILL BE INVOLVED. THAT CLAIM NUMBER IS: TOYOTA [XXX]. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR

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