NHTSA Complaint #10679582 — 2004 MERCEDES BENZ E500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10679582
Vehicle	2004 MERCEDES BENZ E500
Component	ENGINE
Date of Incident	January 23, 2015
Date Filed	January 28, 2015
Mileage	91,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKES IN ORDER TO STOP THE VEHICLE. ADDITIONALLY, THE NO BREAKAGE POWER AND THE SHUT DOWN ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SBC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,600.

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