NHTSA Complaint #10679462 — 2010 NISSAN ALTIMA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10679462
Vehicle 2010 NISSAN ALTIMA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 56,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

MY CHECK ENGINE LIGHT CAME ON AND I MADE AN APPOINTMENT FOR MONDAY AT PLANET NISSAN. ON SATURDAY 1/24/15 THE LIGHT WENT OFF, BUT I'VE HEARD SOME KNOCKING AND THE STEERING MAKES A RUBBING SOUND. SO FAR THE MASTER CYLINDER HAD TO BE REPLACED, WHICH I FILED A COMPLAINT HERE, AND WAS REIMBURSED, BUT BEFORE REIMBURSEMENT THEY TOLD ME MY VIN DID NOT MATCH. SO I FIND THAT QUESTIONABLE. I'VE PUT ON NEW STRUTS ON THE FRONT AND REAR. NISSAN SAID THE CHECK ENGINE LIGHT HAD TO DO WITH THE TRANSMISSION AND IT WAS UNDER WARRANTY AND HAS BEEN REPAIRED. NOW THEY ARE TELLING ME THAT THE FRONT STRUT MOUNTS ARE CRACKED WHICH IS NOT COVERED. I'VE BEEN ON LINE AND SEE THAT 2010 MODELS HAVE HAD THIS PROBLEM. THEY HAVE NOT LOCATED THE RUBBING SOUND IN THE STEERING WHEEL. I'VE CALLED NISSAN CONSUMER DEPARTMENT AND AM AWAITING A REPLY. SO FAR THE MASTER CYLINDER, STRUTS FRONT AND BACK, THE TRANSMISSION, AND NOW THE FRONT STRUT MOUNTS. ON A CAR WITH THIS LITTLE MILEAGE, I DON'T FEEL SECURE IN THIS CAR AND WILL NEVER OWN ANOTHER NISSAN. I THINK THEY SHOULD REPAIR THE STRUT MOUNTS. I'VE NEVER HAD SO MANY PROBLEMS WITH A CAR BEFORE. I WOULD SAY VERY POOR WORKMANSHIP. I WAS LOOKING FORWARD TO PAYING THE CAR OFF AS I OWE VERY LITTLE AT THIS TIME AND I KEEP MY CARS A LONG TIME, BUT FEEL I HAVE A LEMON AND AM VERY DISAPPOINTED. AS MUCH AS WE PAY FOR CARS TODAY THERE SHOULDN'T BE SO MANY PROBLEMS. *TR

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