NHTSA Complaint #10679351 — 2011 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10679351
Vehicle	2011 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	January 14, 2015
Date Filed	January 27, 2015
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

VEHICLE STALLED 6 TIMES WHILE TRAVELING ON EXPRESSWAY 70-75 MPH ,LIGHTS GOING ON AND OFF...LOSS OF POWER STEERING AND BRAKES WHEN STALLED. TOOK VEHICLE TO DEALERSHIP WHO COULD NOT DUPLICATE. THEY HAD BEEN CONFERRING WITH DODGE REPRESENTATIVE WHO AFTER 1 WEEK STATED TO GIVE VEHICLE BACK TO CUSTOMER. AFTER EXTENSIVE RESEARCH I FEEL IT IS A FAULTY TIPM, HOWEVER DODGE APPARENTLY DOES NOT THINK SO. SO I HAVE A VEHICLE THAT CAN STALL AT ANY TIME...DODGE KNOWS THERE IS A PROBLEM AND THEY JUST DON'T CARE. I WILL SAY THE DEALERSHIP WAS GREAT, FREE LOANER CAR, NO CHARGE FOR DIAGNOSTIC AND THEY GENUINELY FELT BAD TO HAND THE CAR BACK OVER...I DID NOT BUY MY VEHICLE FROM THIS DEALERSHIP, HOWEVER THEY TREATED ME AS IF I WAS A CUSTOMER OF THEIRS. *TR

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