NHTSA Complaint #10678938 — 2012 DODGE RAM 4500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10678938
Vehicle	2012 DODGE RAM 4500
Component	STEERING
Date of Incident	January 21, 2015
Date Filed	January 26, 2015
Mileage	77,953 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

LEFT OUTER TIE ROD BROKE!!! LUCKILY ONLY MAKING A U TURN WHEN IT HAPPENED. RECALL IS ABOUT A YEAR OLD AND STILL NO PARTS AVAILABLE BUT CHRYSLER WE WILL TAKE CARE OF IT AND HAVE THE DEALER INSTALL FACTORY PART THAT COULD BREAK AGAIN BUT AT LEAST IT WILL GET YOU BACK ON THE ROAD AGAIN AND MAYBE IT WILL LAST UNTIL WE GET THE CORRECT PART.MIND YOU THIS IS A PART THAT COULD BREAK AND CAUSE LOSS OF CONTROL OF YOUR VEHICLE AND POSSIBLY KILL SOMEONE. WHILE MY COMPANY TRUCK IS SITTING BROKE DOWN AND WAITING FOR THE LOCAL DEALER ARRIGO TO CALL CHRYSLER BACK FOR 5 DAYS AND LET THEM KNOW THAT I CAN HAVE MY TRUCK TOWED TO THEIR SHOP AT MY EXPENSE FOR THE REPAIR THAT IS BEING PAID FOR BY CHRYSLER. *TR

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