NHTSA Complaint #10678763 — 2008 MINI COOPER CLUBMAN S ENGINE

Complaint Details

ODI Number	10678763
Vehicle	2008 MINI COOPER CLUBMAN S
Component	ENGINE
Date of Incident	December 4, 2014
Date Filed	January 25, 2015
Mileage	51,934 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE CAR DEVELOPED ENGINE TROUBLE AT 51,934 MILES. WE CALLED OTTO'S MINI DEALERSHIP AND WERE TOLD THAT THE CAR WAS NO LONGER UNDER WARRANTY. WE THEN TOOK CAR TO A LOCAL REPAIR SHOP AND WERE TOLD THAT THE ENGINE NEEDED REPLACING DUE TO FAULTY TIMING CHAIN THAT RESULTED IN EXTENSIVE DAMAGE TO THE CYLINDER HEAD AND PISTONS. UPON RESEARCHING THIS PROBLEM IT APPEARS THAT IT IS VERY COMMON. WE PROCEEDED WITH THE REPAIR AT THE LOCAL SHOP AND FILED WITH MINI TO REQUEST COVERAGE. COVERAGE WAS DENIED SINCE WE DID NOT HAVE CAR SERVICED AT THE DEALER. THE NATURE OF THIS REPAIR AND THE LARGE NUMBER OF REPORTED ISSUES WOULD SUGGEST ONE TO EXPECT MINI TO STAND BEHIND THEIR PRODUCT. *TR

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