NHTSA Complaint #10678666 — 2013 RAM 2500

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 10678666
Vehicle 2013 RAM 2500
Component STRUCTURE
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

UPON OPENING THE BACK DOOR OF THE TRUCK AFTER A HEAVY RAIN, WE NOTICED THE SEAT AND CARPET WERE WET. THE UNDER SEAT STORAGE COMPARTMENT HAD AN INCH OF WATER. WE ASSUMED THE DOOR HADN'T BEEN CLOSED COMPLETELY, UNTIL IT HAPPENED AGAIN WHEN NOBODY HAD OPENED THE DOOR. WE ASSUMED IT WAS A LEAK AROUND THE WINDOW OR DOOR SEALS AND MADE AN APPOINTMENT WITH THE DEALER. WHEN WE ARRIVED WE WERE TOLD IT WAS ACTUALLY A LEAK FROM THE REAR BRAKE CAB LIGHT AND "IT HAPPENS ALL THE TIME ON MANY MODELS. WE DON'T KNOW WHY RAM WON'T FIX IT. " *TR

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