NHTSA Complaint #10678356 — 2012 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10678356
Vehicle	2012 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	January 22, 2015
Date Filed	January 22, 2015
Mileage	44,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

VEHICLE STALLED WHILE STOPPED AT STOP LIGHT. WHEN STARTED, IDLED VERY ROUGH AND STALLED AGAIN. CAR WAS TOWED TO DEALER. DEALER INDICATED FAILURE IN FUEL PUMP RELAY. REPAIR INVOLVES DISABLING OF FUEL PUMP RELAY IN TOTALLY INTEGRATED POWER MODULE (TIPM) AND INSTALLING EXTERNAL FUEL PUMP RELAY. FAILURE ALSO RESULTED IN FAILURE OF VALVE SPRING. THE REPAIR REGARDING THE FUEL PUMP IS IDENTICAL TO THE REPAIR OUTLINED IN CHRYSLER SAFETY RECALL P54/NHTSA 14V-530, WHICH PER CHRYSLER CUSTOMER SERVICE REP IS ONLY APPLICABLE TO 2011 VEHICLES AND NOT 2012 VEHICLES. THIS FUEL PUMP FAILURE AFFECTS MORE VEHICLES THAN OUTLINED BY ORIGINAL RECALL. *TR

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