NHTSA Complaint #10678344 — 2007 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL BECAME HARD TO MANEUVER AND THE CONTACT HAD TO APPLY FORCE UPON TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, ANOTHER VEHICLE CROSSED THE CONTACTS PATH WHILE MAKING A TURN AND CRASHED INTO THE CONTACTS VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED MINOR BRUISES TO THE LEGS AND THE PASSENGER SUSTAINED HEAD AND NECK INJURIES. THE PASSENGER RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS WAITING FOR THE MANUFACTURER TO DETERMINE THE POWER STEERING FAILURE AND AIR BAG FAILURE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V161000 (AIR BAGS). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.