NHTSA Complaint #10678250 — 2011 FORD F-250 SD

WHILE TRAVELING IN THE LEFT HAND LANE ON 1-4 IN FLORIDA, WE RECEIVED A "STOP VEHICLE SAFELY NOW" WARNING AND THEN WITHIN SECONDS THE TRUCK SHUT DOWN. I WAS FORCED TO MAKE MULTIPLE, UNSAFE LANE CHANGES IN HEAVY TRAFFIC TO GET THE VEHICLE TO THE RIGHT SIDE OF THE INTERSTATE WITH WHAT POWER I HAD LEFT. MY PREGNANT WIFE AND 3 YEAR OLD SON WERE IN THE CAR WITH ME. WE WERE 3 HOURS FROM HOME AND ANY FAMILY / FRIENDS WHO COULD HELP. THE TRUCK WOULD NOT RESTART AND HAD TO BE TOWED TO A LOCAL DEALERSHIP WHICH CHARGED US $800 TO REPLACE 3 SENSORS AND GET THE TRUCK BACK ON THE ROAD. FURTHER, THEY WERE NOT ABLE TO REPAIR THE VEHICLE UNTIL THE FOLLOWING DAY, LEAVING US STRANDED IN A FOREIGN CITY. THE DEALERSHIP WAS VERY CLEAR THAT THE ISSUE WAS SIMPLY A SENSOR AND THERE IS NO REASON THE TRUCK SHOULDN'T HAVE JUST GIVEN US A CHECK ENGINE LIGHT WHICH WOULD HAVE ALLOWED US TO GET HOME. WE WERE TOLD BY THE DEALER AND SEVERAL FRIENDS WHO HAVE THE SAME MAKE AND MODEL THAT THIS IS A COMMON OCCURRENCE AND FORD HAS NO INTENTION OF FIXING THE PROBLEM. THIS COULD HAVE CAUSED AN ACCIDENT AND I AM EXTREMELY DISAPPOINTED THAT FORD WOULD KNOWINGLY PUT MY FAMILY IN DANGER. *TR