NHTSA Complaint #10677145 — 2011 TOYOTA HIGHLANDER VISIBILITY

Complaint Details

ODI Number	10677145
Vehicle	2011 TOYOTA HIGHLANDER
Component	VISIBILITY
Date of Incident	January 16, 2015
Date Filed	January 20, 2015
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I HAVE A 2011 TOYOTA HIGHLANDER. THE DRIVERS SIDE SUN VISOR HAS BROKEN FROM ITS INTERNAL GUIDE ON THE VISOR, MAKING IT UNSAFELY AND UNCONTROLLABLY FLIP & FLOP AROUND. I HAVE BEEN TRYING TO GET A REPLACEMENT, BUT THE DEALER TOLD ME THERE ARE MORE THAN 200 ON BACKORDER, AND IT COULD TAKE ONE OR MORE MONTHS TO GET A REPLACEMENT. FURTHER RESEARCH SHOWS PREVIOUS RECALLS ON TOYOTA SUN VISORS. SO, WITH MORE THAN 200 ALREADY NEEDING REPLACEMENTS ON WHAT SHOULD BE A STRONG PART, IT SUGGESTS A LARGER PROBLEM WORTHY OF YOUR ATTENTION AND A POSSIBLE RECALL. THANKS.

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