NHTSA Complaint #10676502 — 2004 MINI COOPER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10676502
Vehicle	2004 MINI COOPER
Component	STEERING
Date of Incident	January 13, 2015
Date Filed	January 19, 2015
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE POWER STEERING ON MY 2004 MINI COOPER, BASE, SPORADICALLY QUITS WORKING, ESPECIALLY IN COLD WEATHER. I WAS TOLD BY MINI DEALERSHIP THAT IT IS A KNOWN DEFECT BUT THEY WILL NOT REPLACE IT UNTIL IT FAILS COMPLETELY. VERY SUB-PAR CUSTOMER SERVICE, AS THEY KNOW IT IS A PROBLEM. UNHAPPY. *TR

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