NHTSA Complaint #10676468 — 2011 FORD F-350 SUPER DUTY

I WAS DRIVING EAST ON I-90 NEAR BOZEMAN, MT AT ABOUT 70MPH WHEN A WARNING APPEARED ON MY DASH TELLING ME TO PULL OVER TO A SAFE LOCATION IMMEDIATELY. THERE WAS AN OFF RAMP ABOUT 1/4 MILE AHEAD AND I BEGAN TO SLOW DOWN TO TAKE THE OFF RAMP WHEN THE ENGINE SHUT DOWN COMPLETELY AND LUCKILY, I WAS ABLE TO BRING IT TO A STOP BARELY ON THE OFF RAMP WITHIN ONLY A FEW FEET OF THE INTERSTATE HIGHWAY. THE ENGINE WOULD NOT START, SO I CONTACTED A TOWING SERVICE AND WAITED FOR THEIR ARRIVAL. THEY WERE NOT DUE TO ARRIVE FOR ABOUT 1.5 HOURS AND IT WAS GETTING LATE IN THE AFTERNOON. I KEPT TRYING TO START THE ENGINE EVERY 15 MINUTES OR SO, AND FINALLY AFTER ABOUT 45 MINUTES OF WAITING, THE ENGINE STARTED AND I DROVE IMMEDIATELY BACK TO BOZEMAN FORD FOR ASSISTANCE, WHERE UPON, THEY DISCOVERED THAT THE PROBLEM WAS AN EXHAUST GAS TEMPERATURE (EGT) SENSOR AND REPLACED IT. THE DEALERSHIP CHARGED ME $100.00 AND SAID THERE WAS NO NOTIFICATIONS FROM FORD ABOUT THIS PROBLEM. SINCE THEN I HAVE HEARD OF OTHERS THAT HAVE HAD THE SAME PROBLEM WITH PICKUPS OTHER THAN THE AMBULANCE PACKAGES THAT THE RECALL COVERS, AND WANTED YOU TO KNOW THAT THIS COULD BE A SERIOUS PROBLEM ON THE ROAD. IF MY WIFE AND I HAD BEEN ANOTHER 2 MILE DOWN THE ROAD, WE WOULD HAVE BEEN IN THE CURVES OF THE BOZEMAN PASS, WHICH IS NARROW AND BUSY AND USUALLY ICY THAT TIME OF YEAR. I DID TALK TO MY FORD DEALERSHIP IN BILLING, MT SOON AFTER THE INCIDENT, BUT I NEVER HEARD BACK FROM THEM. I'M HOPING THE PROBLEM DOESN'T RECUR IN THE FUTURE, BUT HEARING ABOUT IT AGAIN ON THE NEWS HAS CAUSED ME TO CONTACT YOUR OFFICE. PLEASE CONTACT ME WITH ANY INFORMATION ON THIS SUBJECT THAT YOU MAY HAVE. *TR