NHTSA Complaint #10676333 — 2008 HONDA CIVIC

MY 2008 HONDA CIVIC LX STARTED EXPERIENCING DOOR LOCK PROBLEMS IN MARCH OF 2011 (I CAN PROVIDE THE EXACT DATE, BUT WILL NEED TO GO THROUGH PAPERWORK TO FIND IT.). SINCE THAT POINT IN TIME, I HAVE HAD OVER A DOZEN LOCKS REPLACED. I HAVE THE DRIVER'S DOOR LOCK REPLACED 3 TIMES, THE DRIVER'S SIDE REAR DOOR REPLACED 4 TIMES, THE PASSENGER SIDE FRONT DOOR REPLACED 3 TIMES, AND THE PASSENGER SIDE REAR DOOR REPLACED 4 TIMES. THIS PROBLEM HAS CONTINUED EVEN AFTER THE EXTENDED WARRANTY RAN OUT. THERE IS SOME KIND OF ELECTRICAL SHORT CAUSING THE PROBLEM. I HAVE HAD CALLED AMERICAN HONDA TO GET THERE HELP AND THEY OFFERED TO FIX THE PROBLEM AS LONG AS I PAID $100 TOWARDS THE COST OF REPAIR. THAT IS RIDICULOUS CONSIDERING THE HISTORY OF ISSUES. THE CIVIC WAS TAKEN TO OTHER SERVICE PLACES AND THEY AGREED THAT THERE WAS A MAJOR PROBLEM WITH THE DOOR LOCKS AND ELECTRICAL. IN ADDITION, I HAVE HAD TO REPLACE THE CV AXLES TWICE ON THIS CIVIC. THE FIRST WAS DONE UNDER WARRANT AT APPROXIMATELY 38,000 MILES. I HAVE SINCE HAD TO CONTACT AMERICAN HONDA A SECOND TIME, AND BECAUSE AGAIN THE CAR WAS OUT OF WARRANTY I WAS REQUIRED TO PAY $400.00 TO COMPLETE THE REPAIR. THIS WAS NOT A FAIR COMPROMISE SINCE THIS VEHICLE HAS HAD MULTIPLE ISSUES. THE THIRD PROBLEM CONCERNS THE WHEELS BEARINGS. THE DRIVER'S SIDE FRONT LEFT WHEEL WAS REPLACED SHORTLY AFTER THE AXLES WERE REPLACED. I NOW AM HAVING THE SAME PROBLEM, WITH THE DRIVER'S SIDE FRONT LEFT WHEEL BEARING GOING BAD. I SPOKE WITH A MASTER MECHANIC, AND HE INFORMED ME THAT THE PROBLEM WAS CAUSED BY THE TECH AT SOUTHPOINT HONDA IN DURHAM HAVING OVER TORQUED THE BOLT TO SECURE THE WHEEL BEARING. I BELIEVE THE SAME PROBLEM OCCURRED THE FIRST TIME. AT THIS PONT IN TIME, I CAN NO LONGER USE THE KEY FOB TO ENTER THE CAR, SINCE THE DOOR LOCKS DO NOT FUNCTION PROPERLY, AND THE CAR IS CONSIDERED TO BE A LEMON BY SEVERAL MASTER MECHANICS. *TR