NHTSA Complaint #10673081 — 2012 HONDA INSIGHT

[I HAVE THE SVC RECORDS FOR THIS INFO-POINTS OF CONTACT ARE AT THE END OF THE REPORT] ON JAN 8TH AT ABOUT 630 AM I WAS DRIVING ON I495W IN VA - I WAS AT THE INTERSECTION OF I495 AND THE EXITS FOR I95S AND I395 WASHINGTON. I WAS DRIVING ABOUT 55 MILES/HR AND MY CAR ENGINE SIMPLY STOPPED. I PUT MY HAZARDS ON AND GLIDED TO THE SIDE OF THE ROAD. THE CAR HAS 125,400 MILES--I PURCHASED IT NEW IN FEB, 2012. I WAS TOWED TO SHEEHY HONDA, ALEXANDRIA, VA. THEY SAID THE SPARK PLUGS WERE FOULED AND REPLACED THEM. AFTER REPLACEMENT, THEY SAID THE THERE WAS OIL IN THE SPARK PLUG CYLINDERS. THEY THEN TOLD ME THAT THEY COULD NOT FIX MY CAR - ENGINE NEEDED TO BE REPLACED AT A COST OF $12,000. I CALLED AMERICAN HONDA AND THE CASE MANAGER SAID THE CAUSE OF THE STALL WAS OIL IN THE COMBUSTION CHAMBER. I GAVE HER THE CAR HISTORY-SHE SAID THE CAR WAS OUT OF WARRANTY- THEY WOULD NOT BE ABLE TO PROVIDE ME SUBSTANTIAL ASSISTANCE FOR ENGINE REPLACEMENT. SHE DID OFFER TO INVESTIGATE THE CASE BUT GAVE NO ESTIMATE FOR COMPLETION. I HAVE TRADED THE CAR IN ON A NEW PRIUS. BKGRND- PROBLEMS BEGAN WITH LOW OIL PRESSURE LIGHT FLASHING AT 75,000 IN DEC, 2013. SINCE THEN I HAVE BEEN BURNING (1) QUART OF OIL EVERY 1,000 MILES. I BROUGHT THE CAR IN ABOUT (8) TIMES TO MY NORMAL SERVICE CTR, HERITAGE HONDA, PARKVILLE, MD, FOR OIL SENSOR REPLACEMENTS AND OILL CONSUMPTION CHECKS CONDUCTED BY THE DEALERSHIP BETWEEN DEC,2013-JULY2014. I ALSO HAD OIL CHANGES AT JIFFY LUBE. IN JULY, 2014 AT 100,000 MILES THE CAR STALLED OUT ON I95. I DRIFTED TO THE SIDE OF THE ROAD, RESTARTED AND BROUGHT IT TO HERITAGE HONDA. THEY SAID IT NEEDED NEW SPARK PLUGS. I CONTINUED TO DO NORMAL OIL CHANGES AND, IN BETWEEN, ADDED (1) QT OIL PER 1000MILES UNTIL THE INCIDENT ON JAN 8. POCS AMERICAN HONDA - [XXX], CASE [XXX]; HERITAGE HONDA, [XXX];SHEEHY HONDA, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR