NHTSA Complaint #10672951 — 2009 NISSAN QUEST

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10672951
Vehicle	2009 NISSAN QUEST
Component	ENGINE
Date of Incident	September 1, 2014
Date Filed	January 16, 2015
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WAS TOLD BY THE DEALER THAT THE FRONT ENGINE MOUNT NEEDS TO BE REPLACED, AS IT WAS STARTING TO WEAR. THE ENGINE WAS NOT MOVING AT ALL AT THIS TIME. IN DECEMBER 2014 WAS TOLD AGAIN OF THE ENGINE MOUNT AT THE DEALER (ENGINE STILL NOT MOVING). SPOKE WITH MECHANIC REGARDING ISSUE AND WHY HE THINKS IT NEEDS REPLACING. I WAS SHOWN BY THE MECHANIC WHY HE THINKS IT NEEDED TO BE REPLACED. I TOLD THE MECHANIC AND THE SERVICE PERSONNEL THAT WITHIN ALL THE YEARS OF MY DRIVING AND THAT WITH ALL THE VEHICLES I HAVE OWNED I HAVE NEVER REPLACED AN ENGINE MOUNT. ASK MECHANIC IF THIS WAS AN ISSUE WITH ALL NISSAN'S OR JUST THE QUEST, THE RESPONSE I RECEIVED WAS ONLY THE QUEST. *TR

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