NHTSA Complaint #10672687 — 2011 CHEVROLET TRAVERSE

I WAS DRIVING DOWN THE EXPRESSWAY GOING 70 MILES AN HOUR AND MY CAR ALL OF A SUDDEN WENT INTO SAFE MODE AND DROPPED TO 10 MILES AN HOUR IN A MATTER OF SECONDS. I CAME VERY CLOSE TO BEING REAR ENDED BY THE CAR BEHIND ME AND I HAD TO SWERVE OFF THE ROAD INTO LOOSE GRAVEL AND ALMOST LOST CONTROL OF MY CAR. I TOOK THE CAR TO HANK GRAFF CHEVROLET WHERE I PURCHASED IT AND THEY SAID THE THROTTLE BODY HAD WENT OUT ALONG WITH THE RACK AND PINION. I WAS TOLD THAT IT WAS NOT COVERED UNDER WARRANTY AND I WOULD HAVE TO PAY $2500.00. I CALLED THE DETROIT ZONE OFFICE AND [XXX] TOLD ME THAT EVERYTHING WOULD BE COVERED UNDER WARRANTY EXCEPT FOR THE ALIGNMENT. I THEN RECEIVED A CALL FROM THE SERVICE WRITER A FEW DAYS LATER AND WAS TOLD THAT GM WOULD NOT COVER IT. I TALKED TO THE ZONE OFFICE AGAIN AND ASKED WHY WOULDN'T THIS BE COVERED, IT IS A SAFETY ITEM AND OTHER TRAVERSES HAVE HAD RECALLS FOR THE THROTTLE BODY. I WAS TOLD SORRY MINE WAS NOT ONE OF THEM AND I WOULD HAVE TO PAY. I FEEL THAT YOU NEED TO KNOW ABOUT THIS AS IT CAN CAUSE SOME MAJOR ACCIDENTS OR EVEN DEATHS IF THIS HAPPENS TO SOMEONE ELSE. I WAS VERY LUCKY THAT THIS DID NOT RESULT IN A SERIOUS ACCIDENT. MY CAR HAS ONLY 69000 MILES ON IT, WHY WOULD THESE PARTS FAIL AT SUCH A LOW MILEAGE. THE CAR HAS NEVER BEEN IN ANY ACCIDENTS AND THERE HAS NEVER BEEN ANY PREVIOUS REPAIRS DONE ON THIS VEHICLE. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR